Privacy Policy

Last updated: April 10, 2026

1. Introduction

Sanctum Labs AI, doing business as Sanctum Labs ("we," "us," or "our"), provides AI-powered web design, automation, and digital marketing services to local businesses in the Greater Austin, Texas area. Our website is located at sanctumlabs.ai.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, submit forms, use our AI demo features, or engage with our services.

2. Information We Collect

When you interact with our website or services, we may collect the following information:

  • Your name
  • Business name
  • Email address
  • Phone number
  • Website URL
  • Business type or industry
  • Messages and details you submit through our contact and intake forms

We collect this information only when you voluntarily provide it by filling out a form on our website or contacting us directly.

3. How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries and service requests
  • Provide the web design, AI, and automation services you've requested
  • Send follow-up communications related to your inquiry or active project
  • Improve our website, services, and overall client experience

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share limited information with trusted third-party services that help us operate our website and deliver our services, including:

  • Netlify — for website hosting and form submission processing
  • Anthropic AI API — for powering our AI demo chat features (messages sent in the AI demo are processed by Anthropic's API; no personally identifiable information is stored by this service beyond the duration of the chat session)

These third parties are only given access to the information necessary to perform their specific functions and are obligated to protect your data.

5. Data Retention

We retain form submissions and related client inquiry data for up to two (2) years from the date of submission. After this period, your data is securely deleted unless you have entered into an active service agreement with us, in which case we retain relevant project data for the duration of the engagement plus one year.

6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data

To exercise any of these rights, please contact us at sanctumlabsai@gmail.com. We will respond to your request within 30 days.

7. Cookies

Our website uses basic cookies to ensure proper website functionality, remember your preferences, and provide a smooth browsing experience. We do not use cookies for advertising or third-party tracking purposes.

8. Children's Privacy

Our services are designed for businesses and are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: sanctumlabsai@gmail.com
Location: Greater Austin, Texas